Job Seekers Feedback

Client Satisfaction Questionnaire

INTERWORK LTD continually strives to improve the services to its clients. One of the most important ways of doing this is by surveying the opinion of our clients regarding how we satisfy their needs and expectations.

As a valued client of Interwork, please assist us by completing this questionnaire. You can drop the completed form to one of our offices on your next visit.

Client Name (optional)

Interwork Office (you are registered with)

Date:

I am currently Employed Unemployed

Please place a tick in the box that corresponds to your assessment of each criteria

OUR SERVICES TO YOU

1 Strongly Disagree
2 Disagree
3 Agree
4 Strongly Agree

I would recommend Interwork to other job seekers
1 2 3 4

My Employment Coordinator involves me in my employment planning and decision making
1 2 3 4

I have contact with Interwork every

• 1-3 weeks or
• 3-6 weeks

1 2 3 4

Interwork helped me to learn some valuable skills in:

• Preparing for employment and /or
• Employment

1 2 3 4

If employed my employment conditions were clearly explained to me
1 2 3 4

I am satisfied with my current employment
1 2 3 4

I value Interwork support in:

• Preparing for employment and/or
• For Employment

1 2 3 4

My rights as a jobseeker were clearly explained and know how to make a complaint if I needed to
1 2 3 4

The activity in my Employment Pathway Plan which assisted me the most was:

Suggestions for Improvement, Feedback or Complaints: